Application and Payroll Support Services for New and Applying Personal Support Workers and In-Home Employers
Contact Us.
Personal Support Worker (PSW) and In-Home Employer (EOR) customer service email address: psw.info@deschutes.org
When you receive the eXPRS EVV message: "contact your Case Management Entity (CME) due to no service billing authorizations found", psw.info@deschutes.org is your designated CME contact.
*psw.timesheets@deschutes.org was made obsolete on 4/1/2023.
Submit Personal Support Worker Timesheet.
Timesheet submission*: Access Electronic timesheet submission portal
*Late timesheet, Per CBA policy: You'll receive confirmation of a ‘rejected’ timesheet. Remember to re-submit your timesheet before the next timesheet deadline.
Timesheet and eXPRS EVV Billing Support.
Personal Support Worker Criminal History Checks.
Background check forms are exchanged via email with SignNOW Application technology.
If you do not have an email address, please create an email address and then request background check forms (SignNOW forms will not work with a shared email account).
Email psw.info@deschutes.org to request a New or Renewing PSW Background Check.
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New application:
We initiate communication with third-party entities that receive and process your background check form submissions. We then wait for them to authorize your approval to work. Typical processing time is up to five weeks. -
Credential renewal requests:
Even after you've submitted all renewal forms to us, State's automated system will continue to notify your eXPRS EVV, and email account, of 'expiring DD 84-803 credentials', you may ignore them.
Carewell, Personal Support Worker Orientation & Training.
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Online Registration Portal Access (multiple languages available).
- Submit a training support request: Carewell SEIU 503. Carewell Phone: 1-844-503-7348 (M - F 8am - 6pm).
Public Partnerships (PPL), Payroll Provider to Personal Support Workers.
- PPL is the third-party company that manages all payroll and application support services for PSWs and In-Home Employers. Access the payroll calendar on this page, under heading 'submit PSW timesheet', Both English and Spanish versions. PPL Support Webpage.
Benefits and Union Access.
- OHCC: Oregon Home Care Commission and Trust.
- Update your personal information: Resources and Forms.
Personal Support Worker Wages.
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PDF document located at end of this page titled, "PSW Step Assignment Overview"
Carina, Individuals & Families looking for care.
"Carina is a user-friendly website where individuals and families who are looking for care can easily match with homecare providers that meet their needs. This is a new and optional tool for all Medicaid and Oregon Independence (OPI) consumers. Carina has partnered with the Oregon Department of Human Services, Oregon Home Care Commission, Carewell SEIU 503, and SEIU Local 503 to develop and effective online care matching tool that meets the needs of Medicaid and OPI consumers across Oregon."(a)
(a) Reference Entry: https://carina.org/about
Employer Resource Connection.
Access Employer Resource Connection via The Arc, Oregon
Access Employer Resource Connection via PPL
The Employer Resource Connection (ERC, formerly known as STEPS) program offers free resources for people who are approved to receive in-home services through Medicaid or Oregon Project Independence.
These resources are designed to promote successful working relationships between people with disabilities and the people they employ to provide in-home supports. ERC services may also be accessed by a designated representative in place of the person who receives the in-home supports."(b)https://thearcoregon.org/employer-resource-connection/
